contact

If you would like to contact us for any reason please do not hesitate to email us any time at info@nordgrenactive.com.

You may also call us Monday – Friday 10am – 6pm Eastern Time at:

1-646-726-4305

shipping

Standard Shipping
All orders will ship within 2 business days and will typically be received within 5-7 business days via US Postal Service. We ship to all 50 states.

Expedited Shipping Methods
Available expedited shipping methods are:

  • Two business days
  • Next business day
  • Saturday delivery

Expedited shipping orders must be placed by 11 AM Eastern Time on the business day they wish the order to ship. Any order placed after 11 AM Eastern Time will ship on the following business day. Expedited shipping is available to all 50 states with some limitations on Alaska & Hawaii.

International Shipping
International shipping is provided by the US Postal Service. The customer is responsible for all customs charges, duties or taxes associated with international shipments, including fees that are collected by the receiving country’s customs agencies. Please contact us at info@nordgrenactive.com for any questions regarding international shipping.

Order and Shipping Confirmation
After you place an order with nordgren you will receive an order confirmation via email. When we ship your order, you will receive a confirmation email which will include a tracking number and a link to track the status of your order.

Method of Payment
We accept Visa, Mastercard and American Express

refunds & returns

nordgren wants you to be happy with your purchase. If you are not satisfied for any reason we will accept returns or exchanges within 10 days of shipment provided the item(s) have not been used, worn, or washed. If an item is damaged or defective we will promptly replace the item or, if you prefer, provide a full refund including shipping.

Returns must have the original receipt and will be credited back to the original method of payment. Please contact us at info@nordgrenactive.com with questions regarding returns and exchanges.

Please ship all returns to:

nordgren LLC
350 East 79th St. #14D
New York, NY 10075